Home or Away?

What should Ted do
When his cranium's square
As opposed to acceptable round?
For this is what bear
Perched on booth's swivel chair
Starting passport renewal, has found.

His head doesn't fit
Into marked oval frame;
His eyes are too high in his face.
It seems so unfair
That this lovable bear
Has features in all the wrong place.

Should he persist,
Insert coins clutched in fist,
Press 'YES PLEASE I would like to proceed'
Risk being refused

Passport photo for cruise
And instead visit Berwick-on-Tweed?